Housing Support Officer

Lambeth 29K - 31K per year Permanent

Job Reference: J31002

Step into a rewarding position with a well-established Housing Association across London, which will give you the opportunity to make a real impact, manage a varied caseload of supported housing and help to sustain tenancies. You will carry out assessments, provide day-to-day tenancy support, and work closely with internal teams and external agencies.

I'd love to hear from anyone with experience as a Housing Support Officer, Tenancy Sustainment Officer or Housing Officer within supported accommodation.

In this Housing Support Officer role, you will be:

Carry out pre-tenancy interviews, needs and risk assessments
Support with tenancy and benefit-related issues
Maintain accurate records using systems such as Orchard and Inform
Promote tenant independence and understanding of responsibilities
Monitor service charge payments, arrears, and voids
Conduct health and safety checks
Liaise with internal teams and external agencies
Attend meetings and support joint working with partners

What we'd love to see from you:

Experience supporting vulnerable individuals in housing or similar setting
Strong understanding of tenancy sustainment and safeguarding
Good communication and organisational skills
IT literate; experience with housing systems is an advantage

This Housing Support Officer role offers the following:

40 hours per week ( Monday to Friday )
Permananet position
Multiple positions available

Croydon and Lambeth are all easily commutable from surrounding areas, with excellent transport links via the London Underground, Overground, and bus services, offering convenient access to central London and beyond.

This Housing Support Officer role offers a salary of around £30,000

If this role is of interest please apply or contact katie.cox@niyaapeople.co.uk

Apply now