Supported Housing Manager

We are recruiting on behalf of a large UK housing charity for an experienced Supported Housing Manager to lead a specialist supported housing service based in Bristol.

This is a fantastic opportunity to join a growing organisation delivering accommodation and intensive, person-centred support to individuals and families experiencing homelessness and multiple disadvantage.

This is a hands-on leadership position where you will manage a local team while holding a small complex caseload yourself. You will drive high-quality, trauma-informed and strength-based practice, ensuring residents achieve meaningful and sustainable outcomes.

Key Responsibilities of a Supported Housing Manager:

• Lead, motivate and develop a high-performing supported housing team through effective supervision, appraisals and reflective practice
• Embed trauma-informed, strength-based and non-risk-averse approaches across the service
• Oversee safeguarding, risk management and multi-agency engagement
• Quality assure support plans, risk assessments and resident engagement
• Manage referrals, assessments and tenancy sign-ups
• Oversee rent management, Housing Benefit/Universal Credit processes and arrears prevention
• Ensure property compliance, H&S standards and service performance targets are consistently met
• Monitor KPIs and prepare reports in line with commissioning agreements
• Participate in the Managers On-Call rota and provide escalation support when required
• Build strong partnerships with local authorities, statutory agencies and third-sector partners

What We'd Love To See From You:

•  Experience leading a team within a supported housing or homelessness setting
•  Extensive experience supporting people experiencing homelessness and multiple disadvantage
•  Strong knowledge of housing management, rent collection and welfare benefits
•  Proven ability to work in a trauma-informed and strength-based way
•  Significant safeguarding knowledge and experience
•  Experience quality assuring support plans and risk assessments
•  Confidence engaging with commissioners and multi-agency partners
•  Strong ICT skills and experience using digital case management systems
•  A full UK driving licence and access to a vehicle
• An Enhanced DBS check will be required.

What’s on Offer for this Supported Housing Manager role:

• Salary 38,000
• Salary increase after successful completion of first year
• Opportunity to shape and develop a specialist service
• Career progression within a growing national housing charity

If this Supported Housing Manager role is for you please apply or contact katie.cox@niyaapeople.co.uk