Housing Administrator

Join a well-established housing organisation in a role that makes a real difference to residents’ lives. This temporary, full-time Housing Administrator position offers the chance to support housing teams by providing essential administrative and customer service support. The role is office-based in Oldbury with immediate starts available.

As a Housing Administrator, you’ll ensure day-to-day processes run smoothly, resident records are accurate, and enquiries are handled efficiently. This is a rewarding opportunity for someone who values organisation, attention to detail, and helping people access safe, secure housing.

We are looking for a Housing Administrator who has experience in housing administration, customer service, or office support, ideally within housing, social care, or community services. A Housing Administrator in this role will be responsible for coordinating appointments, processing applications, and supporting tenancy management.

As a Housing Administrator, you will be:

• Maintaining accurate resident records and processing housing applications
• Responding to resident, colleague, and stakeholder enquiries
• Coordinating appointments, meetings, and correspondence
• Assisting with tenancy changes, repair requests, and general housing administration
• Supporting compliance with organisational policies, GDPR, and safeguarding
• Helping prepare reports and monitor data as required

We’d love to speak to a Housing Administrator who has:

• Experience in housing administration, customer service, or support work
• Strong organisational skills and attention to detail
• Excellent written and verbal communication skills
• Good IT skills, including Microsoft Office and data management systems
• A person-centred approach and commitment to providing excellent service

Key Requirements for this Housing Administrator role:

• In-date DBS certificate issued within the last 3 months (essential)
• Ability to prioritise and manage multiple tasks
• Understanding of housing legislation, tenancy management, or relevant policies (essential)

The role offers the following benefits:

• Office-based in Oldbury
• Competitive pay rate
• Generous annual leave (pro-rated if applicable)
• A meaningful role supporting residents and communities

Travel and location:

Travel & Location This role is based in Oldbury, working across the local housing services. Oldbury benefits from good transport links, with easy access to major roads and public transport, including buses connecting surrounding areas. There is also convenient parking available for staff commuting by car.

If this Housing Administrator role sounds like your next opportunity, please apply now or contact Ryan at ryan.stewart@niyaapeople.co.uk or call 07488 866 709