Property Administrator

Step into a rewarding permanent role as a Property Administrator based in Ilford, East London, offering hybrid working, a supportive team environment, and excellent opportunities for career growth. This experienced Property Administrator role provides the chance to make a real impact by supporting the day-to-day management of a diverse property portfolio, ensuring tenants, contractors, and internal teams receive a professional and timely service.

You’ll be joining a dedicated and passionate team known for delivering excellent property management services while valuing and supporting their employees. With a flexible mix of office-based and remote working, this is a fantastic opportunity to develop your career as a experienced Property Administrator, while maintaining a healthy work-life balance.

We are looking for candidates with proven experience in property management, housing, utilities, or local authority environments, as this is essential to perform effectively in the role.

As a Property Administrator, you will be:

• Answering incoming calls and handling maintenance queries efficiently
• Carrying out basic troubleshooting to assess whether issues require a home visit
• Prioritising maintenance issues based on company priority levels
• Logging all relevant information in the CRM and updating job sheets
• Allocating maintenance works to internal and external operatives
• Coordinating maintenance teams to ensure timely completion of works
• Providing tenants with updates on progress or delays
• Liaising with tenants, solicitors, or NGOs such as Citizens Advice or Shelter
• Raising invoices via XERO when required

We are seeking a Property Administrator who:

• Must have proven property administration or maintenance coordination experience (essential)
• Can communicate clearly, calmly, and professionally at all times
• Is highly organised with excellent coordination and multitasking skills
• Can manage time effectively and work accurately under pressure
• Is local to Ilford or within a 45-minute commute

This Property Administrator role offers the following benefits:

• Permanent, full-time contract (Monday to Friday)
• 20 days’ annual leave, plus all UK bank holidays
• Enhanced leave for long service (23 days after 3 years, 25 days after 5 years)
• Paid birthday leave - one additional day off per year
• 4% employer pension contribution (after probation)
• Access to Vitality Private Healthcare and Employee Assistance Programme (EAP)

This Property Administrator opportunity offers a competitive salary of £30,000, depending on experience.

If this Property Administrator role in Ilford sounds like your next career step, apply now or contact Ryan Stewart at ryan.stewart@niyaapeople.co.uk