Property Administrator

Step into a rewarding permanent role as a Property Administrator based in Ilford, London. This is a full-time, office-based position, offering a supportive team environment and excellent opportunities for career growth.

This Property Administrator opportunity is perfect for someone looking to join a well-established and passionate team delivering high-quality property management services. You’ll play a key role in supporting the day-to-day management of a diverse property portfolio, ensuring tenants, contractors, and internal teams receive a professional and timely service.

As a Property Administrator, you will be:

• Answering incoming calls and handling maintenance queries efficiently
• Carrying out basic troubleshooting to assess whether issues require a home visit
• Prioritising maintenance issues based on company priority levels
• Logging all relevant information in the CRM and updating job sheets
• Allocating maintenance works to internal and external operatives
• Coordinating maintenance teams to ensure timely completion of works
• Providing tenants with updates on progress or delays
• Liaising with tenants, solicitors, or NGOs such as Citizens Advice or Shelter
• Raising invoices via XERO when required
• Managing a portfolio of 300+ properties

We are seeking a Property Administrator who:

• Has a minimum of 2 years’ experience in property management and/or property administration (ESSENTIAL – non-negotiable)
• Has experience within housing, utilities, or local authority environments (highly desirable)
• Can communicate clearly, calmly, and professionally at all times
• Is highly organised with excellent coordination and multitasking skills
• Can manage time effectively and work accurately under pressure
• Is local to Ilford, London or within a 45-minute commute

What’s on offer for this Property Administrator role:

• Permanent, full-time contract (Monday to Friday, office-based)
• 20 days’ annual leave + UK bank holidays
• Enhanced leave for long service (23 days after 3 years, 25 days after 5 years)
• Paid birthday leave – one additional day off per year
• 4% employer pension contribution (after probation)
• Access to Vitality Private Healthcare and Employee Assistance Programme (EAP)

Salary: £30,000 (depending on experience).

If this Property Administrator opportunity in Ilford, London sounds like your next career step, apply now or contact Ryan Stewart at ryan.stewart@niyaapeople.co.uk