Repairs Coordinator

Join a well-established housing/property services organisation in a rewarding role that plays a key part in delivering an excellent customer experience. This Repairs Coordinator position offers the opportunity to support customers throughout the repairs journey, ensuring clear communication, efficient coordination, and high service standards. The role is offered on an initial 12-week temporary contract, with a strong likelihood of consistent work throughout the assignment.

You’ll be supporting the day-to-day delivery of a responsive repairs service, acting as a key point of contact for customers while working closely with internal teams to ensure repairs are managed smoothly and efficiently. This is a great opportunity for someone who enjoys a fast-paced environment, thrives on organisation, and takes pride in delivering excellent customer service.

We’d love to hear from anyone with experience as a Repairs Coordinator, Maintenance Administrator, Housing Repairs Officer, Customer Service Advisor (Repairs), or in a similar coordination or administrative role within housing, property, or maintenance.

As a Repairs Coordinator, you will be:

• Coordinating responsive repair activities across the service
• Keeping customers informed throughout the repairs journey
• Maintaining accurate records on internal systems
• Supporting reporting through data management and basic analysis
• Liaising with internal teams and stakeholders to progress repair jobs
• Monitoring ongoing repairs to ensure timely updates and completion

I’d love to speak to anyone who has:

• Experience in a repairs, maintenance, or housing environment (preferred but not essential)
• Strong coordination and administrative skills
• Excellent communication skills, both written and verbal
• Confidence managing customer interactions throughout the end-to-end journey
• Good attention to detail and accuracy in data handling
• Basic data analysis skills (e.g. spreadsheets or internal systems)

Key requirements for this Repairs Coordinator role:

• Ability to commit to a 12-week temporary assignment
• Reliability and strong organisational skills
• Ability to attend office days as part of a hybrid working model

 The role is offering the following benefits:

• Approximately £15 per hour
• Hybrid working (typically 1–2 days per week in the office)
• A supportive and collaborative working environment
• The opportunity to gain valuable experience within a reputable organisation

Travel & Location

This role is based in the Stratford-upon-Avon area, with a hybrid working model combining home and office-based work. The location is easily accessible by road and public transport, making commuting straightforward for those based locally.

If this Repairs Coordinator role sounds like your next opportunity, please apply now or contact Ryan Stewart on ryan.stewart@niyaapeople.co.uk or call 0121 798 3287.