Housing Officer

Ilford 38K - 38K per year Permanent

Job Reference: PR/100009

This is a front line Housing Officer role is focused on tenant engagement, property standards, health & safety compliance, and anti-social behaviour management.

This role suits a proactive housing professional who enjoys working in the community, maintaining high property standards, and building positive, professional relationships with residents and stakeholders.

Key responsibilities of a Housing Officer:

Conduct regular property inspections to ensure homes meet required standards
Identify and report maintenance issues, cleanliness concerns, and health & safety risks
Complete property check-ins, check-outs, inventories, and property turnarounds
Build positive relationships with residents and support them to maintain their accommodation
Investigate and manage reports of anti-social behaviour, implementing action plans
Work collaboratively with landlords, local authorities, contractors, and internal teams
Maintain accurate records, inspection schedules, and written correspondence
Escalate safeguarding, compliance, or property concerns in line with policy

What we'd love to see from you as a Housing Officer:

Previous experience in a Housing Officer, property management, or housing-related role
Hands-on experience conducting property inspections, identifying maintenance issues, and monitoring property standards
Experience working directly with tenants or residents, providing clear guidance and managing expectations
Working knowledge of health & safety requirements within residential properties
Full UK driving licence and access to own vehicle
Strong IT skills and ability to maintain accurate records
Excellent communication and organisational skills
Ability to work independently in a field-based role
Commitment to safeguarding vulnerable young people

Hours & benefits: