Housing Assistant
Birmingham 18 - 19 per hour Contract
Job Reference: CR/100390
We are currently recruiting on behalf of a large, well-established Housing Association in Birmingham for multiple Housing Assistants to join their team on a 6-month contract.
This is an excellent opportunity for individuals with strong administrative skills and a customer-focused approach to support the delivery of housing management services. You will play a key role in assisting Housing Officers and ensuring tenants receive a high standard of service.
Key responsibilities of a Housing Assistant:
- Provide administrative support to Housing Officers across a busy housing management team
- Handle incoming calls from tenants, dealing with a range of housing-related queries
- Maintain accurate records and update internal systems
- Assist with tenancy management processes, including documentation and case tracking
- Support with appointment scheduling and general office coordination
- Liaise with internal teams and external partners where required
Requirements for a Housing Assistant:
- Previous experience in an administrative or customer service role (housing experience desirable)
- Strong communication skills, particularly over the phone
- Good organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- Confident using housing management systems (desirable)
What’s on offer:
- Opportunity to work with a respected Housing Association
- Central Birmingham office location
- Multiple vacancies available
- Immediate start available
- Competitive pay rate
If you are organised, customer-focused, and looking to gain or build on your experience within housing, we would love to hear from you.
Please apply for this Housing Assistant role or contact katie.cox@niyaapeople.co.uk
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