Housing Officer

We are currently working in partnership with a well-established Social Housing provider to recruit an experienced Housing Officer for an exciting temporary opportunity within a busy neighbourhood team across Devon.

This is a fantastic opportunity to make an immediate impact within a fast-paced housing environment, supporting the delivery of high-quality tenancy and estate management services.

You will take ownership of a general needs housing patch, managing the full spectrum of tenancy and estate responsibilities. This is a hands-on role suited to someone who can quickly adapt, build strong relationships with residents, and hit the ground running.

Key responsibilities of a Housing Officer:

• Manage a general needs housing patch with full accountability
• Deliver end-to-end tenancy management, including rent collection, ASB cases, and estate management
• Lead on rent collection and arrears recovery, driving performance outcomes
• Carry out home visits and build strong tenant relationships
• Conduct estate inspections and maintain high neighbourhood standards
• Enforce tenancy agreements, addressing breaches professionally and consistently
• Work collaboratively with internal teams to support service delivery

What we’re looking for:

• Proven experience as a Housing Officer or in a Tenancy Management role
• Strong background in rent collection and arrears management
• Experience managing a housing patch independently
• Comfortable carrying out home visits and estate inspections
• Resilient and confident handling challenging situations
• Strong organisational skills and ability to manage a varied workload
• Full UK driving licence and access to a vehicle

Benefits of this Housing Officer role:

• Competitive hourly rate
• Flexible hybrid working arrangements
• Supportive and collaborative team environment
• Varied and engaging workload
• Immediate start available

If this temporary Housing Officer position is of interest please apply or contact katie.cox@niyaapeople.co.uk