Housing Officer

Wellingborough 34K - 38K per year Permanent

Job Reference: J30606

We are seeking an enthusiastic and experienced Housing Officer to join the Housing Services team of a Housing Association in Northampton on a hybrid working basis. You will be responsible for managing a defined patch and delivering high-quality neighbourhood and tenancy management services.

Key Responsibilities of a Housing Officer:

Manage a neighbourhood patch to deliver effective tenancy and estate management services.
Handle tenancy issues including anti-social behaviour, lettings, and void management.
Work collaboratively with customers, communities, and partner agencies to improve neighbourhoods.
Support the delivery of excellent customer service and contribute to continuous service improvement.

What we'd love to see from you:

Proven experience in a housing management role, with a strong customer focus.
Ability to manage competing priorities and work effectively under pressure.
Excellent communication and interpersonal skills, with a proactive and positive approach.
Valid driving licence and access to a vehicle.

In return: