Head of Property Services

Niyaa People are delighted to be partnering with a specialist Housing organisation in Luton to search for a Head of Property Services on a permanent basis, to join and lead on their major growth plans and help take the business to the next level.

Overseeing a national maintenance team of cleaners and handymen, they need someone with proven experience in implementing technology driven property services processes, and a strong background in residential property maintenance on a national scale.

This role will be office based every day.

If you have experience within the above, we want to speak with you!

Head of Property Services duties:

• Deliver a Property Services strategy that is scalable, resilient, and aligned with the organisation's ambition to expand to 10,000 bedspaces
• Oversee the effective delivery of responsive repairs, planned and cyclical maintenance, void management, utilities, and cleaning services across the national portfolio
• The Head of Property Services will provide strategic leadership and operational management of the company's property services function, encompassing field-based maintenance and cleaning teams, regional operations managers, and office-based scheduling
• Drive this expansion by implementing new technologies, smarter ways of working, and scalable operating models to significantly increase efficiency
• Direct responsibility for a team currently comprising 30 office-based staff and 90 field-based operatives, the role demands a proven leader who can develop and inspire high-performing teams, implement digital transformation

What you need to succeed as the Head of Property Services:

• Experience to drive expansion by implementing new technologies, smarter ways of working, and scalable operating models to significantly increase efficiency
• Experience providing inspirational leadership to a growing national team of office-based staff, field operatives, and regional managers
• Demonstrable success in implementing digital transformation projects (AI-enabled scheduling, route optimisation, mobile workforce solutions, schedule-of-rates/time-on-site systems) in the maintenance sector
• Expertise in change management, driving significant organisational growth and restructuring into regional operating models
• Highly organised, with the ability to prioritise and deliver at pace

For a confidential discussion around the post, click apply now, or call Kane on 0121 790 0982.