Voids Operations Manager

Niyaa People are delighted to be working alongside a leading housing association in the West Midlands, to source a Voids Operations Manager on a permanent basis. 

Minimum 2 days a week required in the office, although this could differ with more days required some weeks due to business needs. 

If you have a strong background in people management skills, experience of social housing voids, and a CIH level 5 (HND equivalent) or willingness to work towards it, I want to speak with you!

Voids Operations Manager duties:

• Oversee a team of Supervisors and trades, ensuring that all business objectives are met within overall time, cost and budget constraints 
• Ensure contractors are managed effectively to deliver against agreed contractual obligations and provide value for money services
• Be responsible for the delivery of excellent operational field performance
• Support the Head of Service to contribute to the ongoing development of the Maintenance Operations strategy for improved operational performance and customer satisfaction

If successful for the Voids Operations Manager post, you will receive:

• 26 days AL plus BH
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10%
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay
• Hybrid and flexible working
• Significant learning and development opportunities 
• Employee assistance programme
• Health plan and leisure discounts 

To be successful, you need:

• CIH level 5 or willingness to work towards it 
• Proven experience of working within an organisation delivering maintenance and building services (preferably within Social Housing) covering multiple workstreams over a dispersed geographical area 
• Experience of managing and inspiring a team to deliver high quality services and meeting operational and financial targets 
• Knowledge of health and safety legislation (including CDM) and good practice, and experience of applying this knowledge in a repairs and maintenance setting 
• Ability to lead and motivate teams of skilled, trade -based employees and supervisory staff across various work streams including void repairs, responsive repairs and planned works 

To register your interest in the Voids Operations Manager position, click apply now, or call Kane on 0121 790 0982