Repairs Call Handler
Ipswich 17 - 18 per hour Contract
Job Reference: J30725
We are currently looking for a Repairs Call Handler, based in Ipswich, to join a dedicated and customer-focused team delivering an efficient and responsive repairs service. This is a fantastic short-term opportunity offering flexible and hybrid working. It's ideal for someone with housing or maintenance call handling experience who thrives in a fast-paced environment.
What's on offer:
Key Responsibilities of Repairs Call Handler:
Ideal Candidate for Repairs Call Handler Will Have:
Think you're the right fit for this Repairs Call Handler role? Apply with your CV today or send it to Lily at Lily.Nicholls@niyaapeople.co.uk for a confidential chat.
What's on offer:
- Flexible hybrid working
- 35 hours per week, Monday-Friday
- Immediate start for an 8-week assignment
Key Responsibilities of Repairs Call Handler:
- Take incoming calls from tenants/customers reporting repairs
- Log repair requests accurately on the system
- Book appointments and schedule works with contractors
- Provide clear, timely updates to customers
- Escalate emergency repairs appropriately
Ideal Candidate for Repairs Call Handler Will Have:
- Experience in a repairs or customer service environment
- Knowledge of housing systems (e.g. Orchard, Northgate)
- Excellent communication and organisational skills
- Availability to start immediately and complete the full 8-week term
Think you're the right fit for this Repairs Call Handler role? Apply with your CV today or send it to Lily at Lily.Nicholls@niyaapeople.co.uk for a confidential chat.
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- 12 - 26 Albert Street, Birmingham B4 7UD
- 0121 773 0966
- info@niyaapeople.co.uk
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