Compliance Administrator

We’re looking for an experienced Compliance Administrator to join us in Birmingham City Centre. We offer a fun and vibrant working environment, social events, mental health support and a friendly, supportive team.

The role of the Compliance Administrator is critical to the on-going success of the business, so we require a committed and focused individual with exceptional attention to detail. Working in a team, your main responsibility will be to ensure all our temporary workers are fully compliant ahead of their start date.

The role of the Compliance Administrator is to support the ever-growing team. Duties are as follows, but not limited to:

• Conduct thorough checks to verify candidates' right to work in accordance with legal requirements
• Process Disclosure and Barring Service (DBS) checks for candidates as required
• Maintain up-to-date and accurate records of compliance documentation
• Collaborate with internal teams to ensure compliance procedures are adhered to at all times
• Monitoring and chasing outstanding compliance documents via telephone and email
• Assist in resolving general pay and timesheet queries from candidates and clients
• Assisting with activity and business reports as required
• Inbound and outbound telephone calls
• Day to day and ad hoc administration duties including data entry/updating and sending emails
• Building strong internal relationships to help resolve and escalate queries
• Build and maintain rapport with our temporary workers
• Contribute to team meetings and have a collective team approach towards wider goals

What you'll need for the Compliance Administrator role:

• At least 1 year of compliance experience, preferably in a fast-paced environment.
• Strong IT skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience working in a sales or recruitment environment is highly desirable.
• Excellent attention to detail and the ability to manage multiple tasks simultaneously.
• Must be able to take ownership of your role
• Strong communication skills, both written and verbal.
• To be self-motivated
• Professional telephone manner

What you'll get in return as the Compliance Administrator:

• Team nights out and social events
• Career progression as the team grows
• Fun and supportive work environment

The role is Monday-Friday 08:00-17:00.

The Compliance Administrator role will suit an individual with a strong compliance background who excels in a fast-paced, busy environment. You must have excellent communication skills, as well as good I.T. skills and are able to build professional working relationships with a wide variety of people. It is essential that you are customer focused with a positive and can-do attitude. Time management and organisation are key to being successful in this role.

Experience with compliance is essential for this role. Applicants without relevant experience will not be considered for this position.