Supported Housing

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An established provider of affordable housing is immediately seeking a Support Worker to make an immediate impact within the Neighbourhood department on a temporary basis.

As a Support Worker, your key duties will be:

• To fully assess, support and encourage independence for young people, to enable them to gain a wide range of inter-personal skills, practical knowledge and empower them for independent living.
• To liaise with a range of community-based agencies to regularly review customer support and goals as well as identifying risk issues and non-engagement.
• To check communal areas on a regular basis, record findings, promote and monitor recycling and waste disposal.
• Conducting and recording the outcomes of twice weekly room inspections, notifying the Assistant Neighbourhood Officer and Assistant Team Leader of any room defects or concerns.
• Ensuring that support and risk reviews are conducted weekly and recorded with actions in place.
• Providing a handover to the Night Concierge service disclosing any concerns to the Assistant Team Leader and Team Leader, including checking CCTV for concerns of activities and recording in the log book.
• Agreeing rent payment plans, ensuring that the Assistant Neighbourhood Officer is aware of the void and pre-void checks required.
• Ensuring customers' DWP benefits are in place, addressing any issues and updating the Assistant Neighbourhood Officer, to prevent arrears or loss of customer income.

As a Support Worker, you will also have:

• Enhanced disclosure and barring service (DBS) check is required in accordance with safeguarding policies.
• Full and current driving licence, and use of a car insured for business purposes.
• Experience of multi-agency working including statutory and voluntary agencies to maximise service provision.
• Experience of managing support plans.
• Experience of working with young people including housing advice, advocacy work or residential work with knowledge of benefit entitlements for young people.

The successful Support Worker will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please apply directly to this advert or send your up to date CV to Samantha Scouller.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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We are working with a Charity who are immediately seeking a Progression Coach to make an immediate impact within their youth team on a temporary basis.

As a Progression Coach, your key duties will be:
• To assist young people to improve their life skills through designing and implementing life and social skills programmes in individual and group work settings.
• To prepare young people to take up and sustain settled accommodation and to continue to provide ongoing support to them.
• To take responsibility for safeguarding the welfare of young people.
• To ensure benefit claims are made and maintained in order to maximise young people's income.
• To organise and accompany young people to appointments as appropriate.
• To support young peoples' progress, working innovatively and flexibly to assist with any problems which may arise.
• To refer young people for opportunities in work experience and employment as appropriate.
• To promote and facilitate the participation of young people in their individual support plans and in the management of the service.

As a Progression Coach, you will also have:
• Up to date knowledge of welfare rights and relevant legislation
• Experience of working within the following areas: Youth Work, Residential or Social Work, Probation/Criminal justice, Community Work, Education and Training, housing or support work.
• Working with young people in Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing.

The successful Progression Coach will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Samantha Scouller.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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A Housing Association who are passionate about providing high quality housing to vulnerables and those in need of accommodation are seeking a Homeless Support Worker to make an immediate impact within their homelessness and rough sleeping team on a temporary basis.

As a Homeless Support Worker, your key duties will be:
• To support former rough sleepers in securing more secure and long-term accommodation as well as sustain their existing tenancies.
• To work with and support individuals to help ensure the risk of them losing their homes is reduces in order to prevent homelessness.
• To understand and provide the support required to meet the needs of vulnerable groups.
• Promoting the dignity, independence and self-determination of individuals.
• Liaising and with stakeholders, developing and maintaining positive relationships with them as well as the local community.
• Working holistically with individuals in a trauma informed way to set goals and support them to realise their potential.
• Working to identify and understand barriers that may make it difficult for customers to move into settled housing.
• Working with partner agencies and develop contacts and networks across a wide range of local services to enable effective signposting.

As a Homeless Support Worker, you will also have:

• Solid experience in a previous support work role of multiple homelessness.
• An understanding of the causes of homelessness and in particular the challenges facing those sleeping rough.
• The ability to work flexibly, creatively and in a solution focussed way
• Driving licence and access to a vehicles.
• DBS check required.
• NVQ level 2 (or above) in Health and Social Care is desirable.

The successful Homeless Support Worker will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Samantha Scouller.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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A Charitable Community Benefit Society are passionate about providing high quality housing and seeking a Neighbourhood Warden to make an immediate impact within their team on a temporary basis.

As the Neighbourhood Warden your duties will include:

• To carry out monitoring of the grounds maintenance service, responding to customer enquiries and follow up actions.
• Ensuring high visibility on the estates by conducting walkabouts with Officers in the Neighbourhood Teams as well as external agencies.
• Carrying out regular inspections of communal blocks, ensuring actions are undertaken to resolve any risks such as Fire Risk Assessments.
• Ensure that all Communal, Community and Estate areas are safe and clear which shall involve carrying out tests and recording the results.
• Escalating breaches of tenancy to the Neighbourhood Officer.
• To support the Neighbourhood Teams in identifying properties and gardens which look in poor condition.

The successful Neighbourhood Warden will have:

• Experience of periodic health and safety testing.
• Experience of dealing with minor repairs and maintenance issues to communal areas and customers' properties when instructed
• Ability to identify risks and act appropriately in a timely manner
• Ability to provide a good problem solving approach.
• Current valid driving license and possible use of own vehicle
• Post requires DBS disclosure for successful applicant

The successful Neighbourhood Warden will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Samantha Scouller.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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A Charitable Community Benefit Society are passionate about providing high quality housing and seeking a Homes Advisor to make an immediate impact within their team on a temporary basis.

The Homes Advisor will provide front line housing management services to all customers, making every customer contact count in delivering excellent housing services which meet the needs and aspirations of all customers.

As a Homes Advisor, your key duties will be:
• To maximise Income Collection by ensuring vacant homes are let with minimal void loss, taking appropriate action to recover rent arrears and other debt, whilst offering advice and support to customers to maximise their income.
• To promote financial inclusion and tenancy sustainment, engaging with customers in a timely and proactive manner and to successfully maintain their tenancy and settle into the community in which they live.
• Promoting a tailored approach to tenancy support, and sign posting to other agencies where specialist services are required.
• To deliver an effective tenancy and neighbourhood management service which complies with statutory requirement and good practice.
• To undertake risk based tenancy reviews at key points during the tenancy, and ensure that assignments, successions, mutual exchanges and other tenancy changes are dealt with in line with the organisation's policies and procedures.

As a Homes Advisor, you will also have:
• Experience of the social housing sector.
• Experience of working directly with tenants and other customers
• Experience of collecting rent arrears in the social housing sector
• Experience of working with external agencies and partner

The successful Homes Advisor will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Samantha Scouller.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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We are working with a Charity who are immediately seeking a Housing Management Worker to make an immediate impact within their youth team on a temporary basis. This position will initially be part time hours but shall then progress to full time and there is also the opportunity of a permanent position on offer.

As a Housing Management Worker, your key duties will be:

• To enable young people to sustain their tenancy and equip them in relation to taking responsibility for their property.
• To help maximize and retain young people's income, enabling them to pay their rent and service charge.
• To ensure voids meet lettable standards before letting, including cleaning and ensuring any necessary repairs are carried out.
• To assist young people in debt management or where necessary signpost them to specialist agencies to address these issues.
• To take responsibility for safeguarding the welfare of young people.
• To assist young people with benefit claims, including assisting with completion and submission of claim forms and making telephone calls.
• To be responsible for arranging and conducting young people's admissions visits to the service and the induction of new residents.
• To undertake a range of administrative tasks such as recording payments, voids checklists, health and safety inspections, etc.,
• To work closely with Allocations and Property Services Department to minimize rental loss.
• To work closely with the finance team and the centralized rent recovery team to enable action to be taken in a timely manner to claim appeal, challenge decision notices, etc.
• To collect and collate documentation for court activities.
• To ensure a service is delivered to multiple sites by travelling to the various locations.

As a Housing Management Worker, you will also have:

• Previously worked with young people through either Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing.
• Up to date knowledge of welfare rights and relevant legislation, resources etc.
• The ability to establish rapport and engage with young people who may be vulnerable and socially excluded
• The ability to create and maintain effective working relationships with partners and external agencies.
• Knowledge of Microsoft Office Suite to send and receive emails, read and input information onto spreadsheets, word-processing, etc.
• The capability to work varying hours on a rota basis as required.

The successful Housing Management Worker will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Samantha Scouller.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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An exciting opportunity has arisen working for a leading Housing Association for a part-time Retirement Living Community Officer in the Derby area.

20 hour contract, Derby.

Key Duties of a Retirement Living Community Officer:

- To provide improved wellbeing to residents through building management and delivery of outstanding customer services
- To carry out service reviews, monitoring of localised service contracts, health and safety and fire safety checks and ensure both compliance and achievement of consistently high service standards
- Initiate tenancy terminations and complete needs and risk assessments, sign ups and resident induction for all new residents; and support the promotion of vacant dwellings
- Hold regular scheme surgeries at required intervals and signpost individuals to other agencies / aids and adaptations as needed

What you need to be a Retirement Living Community Officer:

- Experience of working within the health or social care sector or within a property management environment
- A motivated and committed self-starter with strong organisational skills
- Thinks practically and logically and produces high quality work
- A full driving licence valid in the UK

What you will get in return:

- Flexible working
- Excellent holiday starting from 26 days
- Healthcare cash plan
- Deals and discounts from high street stores

If you are interested in this supported housing role as a Retirement Living Community Officer please click apply' now or call Hannah on 0121 790 0982.

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An exciting opportunity has arisen working for a leading Housing Association for a Retirement Living Community Officer in the Nottingham/Derby area.

My client is looking to fill three posts - one as a 20 hour contract, and two as a 30 hour contracts.

Key Duties of a Retirement Living Community Officer:

- To provide improved wellbeing to residents through building management and delivery of outstanding customer services
- To carry out service reviews, monitoring of localised service contracts, health and safety and fire safety checks and ensure both compliance and achievement of consistently high service standards
- Initiate tenancy terminations and complete needs and risk assessments, sign ups and resident induction for all new residents; and support the promotion of vacant dwellings
- Hold regular scheme surgeries at required intervals and signpost individuals to other agencies / aids and adaptations as needed

What you need to be a Retirement Living Community Officer:

- Experience of working within the health or social care sector or within a property management environment
- A motivated and committed self-starter with strong organisational skills
- Thinks practically and logically and produces high quality work
- A full driving licence valid in the UK

What you will get in return:

- Flexible working
- Excellent holiday starting from 26 days
- Healthcare cash plan
- Deals and discounts from high street stores

If you are interested in this supported housing role as a Retirement Living Community Officer please click apply' now or call Hannah on 0121 790 0982.

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