Office Support

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An established provider of affordable housing within the Black Country area is immediately seeking a Repairs Scheduler to make an impact within the Asset Management department on a part time, permanent basis.

As a Repairs Scheduler, your key duties will be:
• Scheduling for all responsive repairs; liaising with tenants, contractors and external parties
• Handling customer complaints or queries via telephone, email or letter
• Using in house Northgate system and Microsoft packages to log enquiries and calls
• Providing administrative support to line managers where required
• Be available to go on to site when required

As a Repairs Scheduler, you will also have:
• Experience of scheduling and planning within either housing or construction, ideally on social housing contracts
• Excellent communication skills both written and verbally and ideally experience of the system Northgate
• Demonstrate the passion to add value and consistently provide a high level of customer service
• A DBS check will be required

The successful Repairs Scheduler will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please send your up to date CV to Kam Shergill.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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Are you looking for your next position where you can really make a difference?

Our client, who specialise in Social Housing are looking for a Marketing and Communications Officer on a permanent basis to join their team, to support all departments within the organisation.

The duties of the Marketing and Communications Officer:

* Complete a range of marketing and communications tasks e.g. managing internal media, updating the intranet and websites
* Liaising with people internally and externally effectively in order to produce high quality reports and articles
* Responsible for delivering the organisations strategic communications and marketing activities
* Managing social media and the company newsletter, using your creative writing skills to create outstanding material
* Meeting tight deadlines and supporting the needs of the organisation and individual departments

As the Marketing and Communications Officer, you will have:

* A minimum of 5 GCSE's (C and above) and other professional qualifications applicable to Marketing will be desirable
* The passion to deliver and support the organisations values, behaviours and work collaboratively
* Having previous experience as a Marketing and Communications officer is essential.

In return, the Marketing and Communications Officer will receive:

* Local Government Pension Scheme
* Annual leave of 27 days per year (2 days to be taken during Christmas closures) + additional days for long service + Bank Holidays

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office.

For a more comprehensive list of our temporary and permanent vacancies, please also visit us at www.niyaapeople.co.uk or contact us on 0121 790 0980.

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An established provider of affordable housing in Sandwell is immediately seeking a Community Alarms Officer in the to make an immediate impact on a temporary ongoing basis (part time, 28 hours a week).

As a Community Alarms Officer, your key duties will be:
• Resolve enquiries at the first point of contact and ensuring customers issues are dealt with effectively
• To provide emergency first aid, and lifting and handling as required.
• Assessing and installing telecare equipment to individuals in their homes
• To operate the control centre equipment on a 24 hour basis and receive and answer incoming calls
• To receive calls from individuals and organisations being monitored for lone worker, Telecare, Telehealth, fire etc and action as appropriate.

You will also have:
• Customer Service experience ideally in social housing, and available to work out of hours (Night shifts included)
• Excellent communication skills both written and verbally
• Demonstrate the passion to add value and consistently provide a high level of customer service
• Have excellent knowledge of Microsoft Packages including Excel, Word and PowerPoint Presentation

In Return, the Community Alarms Officer will receive:
• The opportunity to work within housing and progress in the not for profit sector
• A specialist consultant dedicated to negotiate, represent and ensure the best possible contract on your behalf

The successful Officer will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this role, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Kam Shergill.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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An established provider of affordable housing within the Worcestershire area are immediately seeking Repairs Schedulers to make an impact within the scheduling department on a full time, temporary basis.

As a Repairs Scheduler, your key duties will be:
• Scheduling for all responsive repairs; liaising with tenants, contractors and external parties
• Handling customer complaints or queries via telephone, email or letter
• Using in house systems such as DRS/Open Housing and Microsoft packages to log enquiries and calls
• Providing administrative support to line managers where required
• Speaking to engineers on a daily basis and scheduling their diaries effectively
• Working in a fast paced environment

As a Repairs Scheduler, you will also have:
• Experience of scheduling and planning within either housing or construction, ideally on social housing contracts
• Excellent communication skills both written and verbally and ideally experience using DRS
• Demonstrate the passion to add value and consistently provide a high level of customer service

The successful Repairs Scheduler will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please send your up to date CV to Kam Shergill.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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An established provider of affordable housing within the Worcestershire area are immediately seeking Repairs Schedulers to make an impact within the scheduling department on a full time, permanent basis.

As a Repairs Scheduler, your key duties will be:
• Scheduling for all responsive repairs; liaising with tenants, contractors and external parties
• Handling customer complaints or queries via telephone, email or letter
• Using in house systems such as DRS/Open Housing and Microsoft packages to log enquiries and calls
• Providing administrative support to line managers where required
• Speaking to engineers on a daily basis and scheduling their diaries effectively
• Working in a fast paced environment

As a Repairs Scheduler, you will also have:
• Experience of scheduling and planning within either housing or construction, ideally on social housing contracts
• Excellent communication skills both written and verbally and ideally experience using DRS
• Demonstrate the passion to add value and consistently provide a high level of customer service

The successful Repairs Scheduler will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please send your up to date CV to Kam Shergill.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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An opportunity has arisen for an experienced Repairs Administrator working for a Public Sector client in the Louth area. Due to an increase in workload a Repairs Administrator is needed immediately on a temporary ongoing basis.

Key duties of a Repairs Administrator:
• Manage the scheduling of all reactive work for operatives daily
• Be able to apply excellent planning skills to manage the scheduling and planning of work to ensure highest productivity
• To ensure work is completed on time and ensure maximum performance is reached
• Be able to work with both the customer service team and maintenance team to ensure excellent service, and build relationships with customers, colleagues and clients
• Be the first point of contact to resolve any operational issues

To be a successful Repairs Administrator:
• Experience within Maintenance Planning or Scheduling
• Experience within social housing would be desirable
• Experience working within a busy work environment and be able to deal with difficult customers

What you will get in return:
• The opportunity to work within housing and progress in the not for profit sector
• A specialist consultant dedicated to negotiate, represent and ensure the best possible contract on your behalf

To apply for the Repairs Administrator role or if you have any further enquiries for this role email Lauren Gilligan or call 0121 790 0980.

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Are you passionate about joining an established organisation who thrive on providing an exceptional educational experience for children? Then please look no further! A local, Birmingham school is looking for an enthusiastic Administrative Assistant on a permanent, part time basis.

To be successful in the role of Administrator you will:

• Support various departments with administration tasks
• Dealing with enquiries over the phone and email
• Managing the enquiries from the organisations website and inbox
• Responsible for travel arrangements and being initiative when managing queries
• Meet and greet visitors who arrive at Reception and assist with their queries
• Maintain pupil records, word processing and general clerical duties

You will also have:
• Excellent communication skills both written and verbally
• Demonstrate the passion to add value and consistently provide a high level of service to both visitors and your team
• Work well under pressure and have excellent time management skills
• Experience of working in a school environment is desirable
• An ambitious, positive and enthusiastic attitude
• Available to work 2/3 days a week (term time only)

In Return the Administrator will receive:
• The opportunity to work in the not for profit sector

The successful Administrator will be immediately available and understand the need to communicate clearly with colleagues with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this role, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Kam Shergill.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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An opportunity has arisen for an experienced Repairs Administrator in a large housing association in the Northamptonshire area. Due to an increase in workload a Repairs Administrator is needed on a temporary basis.
Key duties of a Repairs Administrator-
·Ensure the day to day admin, scheduling and void processes are completed effectively
·Undertake administration tasks such as trackers & invoice processing
·Provide administrative support to both internal and external customers such as, Operatives, contractors and customer contact centre
·Work with and support other departments such as Lettings, Estates and Tenancy services
·Prioritise jobs thought the day to ensure all dashboards are maintained e.g. emergencies are responded to, works orders are booked in
·Demonstrate excellent customer service at all times
What you need to be a successful Repairs Administrator-
·Ideally have experience of scheduling engineers diaries whilst liaising with customers in a Repairs & Maintenance workplace environment
·Be able to work to tight deadlines whilst producing accurate, quality information
·Experience providing an administrative service to both internal and external customers
What you will get in return-
·26 days annual leave entitlement on joining, plus bank holidays
·Opportunities to develop your career through training, including gaining professional qualifications, career coaching, mentoring etc.
·Health cash plan
·Perkbox - High street discounts
·Health and Wellbeing initiatives

To apply for the Repairs Administrator role or if you have any further enquiries for this role please call Lauren Gilligan on 0121 790 0980

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