Corporate Support

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Are you interested in joining an established provider of affordable housing with over 30,000 homes across the Midlands, while gaining experience with the Gas Planning Team? If so, this housing provider is seeking a Gas Administrator to join their Gas Section Team on a temporary basis.

To be successful in the role of the Gas Administrator you will:
• Provide administrative support to the Gas Planning team
• Data entry using the in-house systems such as MIS and Active H
• Prioritise workloads and work effectively to deadlines
• Scanning documents and updating Active H system when required
• Update computer systems efficiently and accurately

As the Gas Administrator, you will also have:
• Have excellent knowledge of Microsoft Packages including Excel, Word and PowerPoint Presentation
• Excellent communication skills both written and verbally
• Experience with Active H and MIS is desirable
• Demonstrate the passion to add value and consistently provide a high level of service.
• Have experience of working as an Administrator within other organisations; Social Housing is desirable but not essential

In Return, you will have:
• The opportunity to work as an Administrator within Housing and progress in the not for profit sector
• A specialist consultant dedicated to negotiate, represent and ensure the best possible contract on your behalf

If you are interested in applying for the Gas Administrator role, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Kam Shergill.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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An exciting opportunity has arisen for a HR Generalist to join Care Company in Wolverhampton.
A company who specializes in supporting adults with complex needs and care for children and young people are now seeking for experienced HR Generalist to join their office in Wolverhampton area.
The job role for a HR Generalist:
·Dealing with ER cases
·Review HR Policies as required
· HR admin (offers, leave booking, absence records, timesheets etc)
·Recruitment co-ordination
·Induction programme/Staff Manual
·Training plans & records
·Support Management Review
·General office management
To be considered for the role as a HR Generalist:
·Have previously worked for care company
·CIPD Level 5 or working towards
·Good attention to detail and process
·Good employment law knowledge
·Team player
·Ability to work in a small team
·Knowledge of safeguarding
·Driving Licence
·Ability to travel to other offices across West Midlands
In return as a HR Generalist you will receive:
·Competitive salary package
·£28000 annual salary
·Full time
·Permanent
For more information on this vacancy please get in touch with Ernesta at Niyaa People on 0121 790 0981

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An exciting opportunity has arisen to join a freight company in Birmingham. A family run business are now looking for a Planner to join their head of office in Birmingham.
Job role for a Planner:
·Work alongside other planners to ensure that all of the service commitments are met for UK and International customers
·Respond to any enquiries related to TPN and any logistics matters
·Utilise of a large TPN fleet to improve efficiency and service levels
·Comply to both company and statutory legislation at all times
·Oversee and debrief drivers
To be considered for position as a Planner:
·Previous experience as a Planner with TPN background (Required)
·At least 2 years experience in a similar role
·Transport and logistics background (Required)
·Excellent IT skills
·Strong admin background
·Excellent written and verbal English skills
·Ability to work in a fast paced environment with a minimal supervision
In return as a Planner you will receive:
·Full time (Permanent Position)
·Pension
·£27,500 per annum
For more information on this vacancy please contact Ernesta at Niyaa People on 0121 790 0981

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Are you passionate about providing an exceptional service for customers? If so, I am currently looking for a Customer Service Advisor to work on a Temporary basis, in the Northamptonshire area for a large public sector body.
As a Customer Service Advisor, your key duties will be:
•To be the first point of contact for customers in relation to complaints, Council Tax and Benefit enquiries
•Responsible for dealing with difficult callers, and finding resolutions under challenging circumstances
•Work proactively in a team, and have the ability to prioritise workload and meet KPI's
•Handle pressure and deal with conflict in a calm manner
You will also have:
•Customer Service experience ideally in social housing
•Experience dealing with Council tax and Benefit enquiries
•Excellent communication skills both written and verbally
•Demonstrate the passion to add value and consistently provide a high level of customer service
In Return, the Customer Service Advisor will receive:
•The opportunity to work within the Public Sector and progress in the not for profit sector
•A specialist consultant dedicated to negotiate, represent and ensure the best possible contract on your behalf
The successful Customer Service Advisor will be immediately available and understand the need to communicate clearly with Customers with the ability to hit the ground running and make an immediate impact.
If you are interested in applying for this role, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Lauren Gilligan.

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An exciting opportunity has arisen for experienced HR Officer to join an International Construction company on permanent basis.
A family run business are now looking for a HR Officer to join their head office in Birmingham.
The role of a HR Officer
·Review HR Policies as required
· HR admin (offers, leave booking, absence records, timesheets etc)
·Recruitment co-ordination
·Induction programme/Staff Manual
·Training plans & records
·Support Management Review
·General office management
·Occasional travel to other offices
To be considered for the role as a HR Officer
·Previous experience in a similar role
·Construction or Manufacturing background (Required)
·Ability to work well under pressure
·HR qualification (Minimum of CIPD Level 5)
·Attention to detail
·Driving licence (Required)
In return as a HR Officer you will receive:
·Salary dependant on experience
·25 days of annual leave
·Permanent position
·Full time
For more information on this vacancy please contact Ernesta at Niyaa People on 0121 790 0981

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An exciting opportunity has arisen for experienced HR Manager to join an International Construction company on permanent basis.
A family run business are now looking for a HR Manager to join their head office in Birmingham.
The role of a HR Manager
·Review HR Policies as required
· HR admin (offers, leave booking, absence records, timesheets etc)
·Recruitment co-ordination
·Induction programme/Staff Manual
·Training plans & records
·Support Management Review
·General office management
·Occasional travel to other offices
To be considered for the role as a HR Manager
·Previous experience in a similar role
·Construction or Manufacturing background (Required)
·Ability to work well under pressure
·HR qualification (Minimum of CIPD Level 5)
·Attention to detail
·Driving licence (Required)
In return as a HR Manager you will receive:
·£40000 - £45000 depending on experience
·25 days of annual leave
·Permanent position
·Full time
For more information on this vacancy please contact Ernesta at Niyaa People on 0121 790 0981

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Do you want to work for a fantastic company with a friendly and hard-working team?

Are you immediately available and ready for a new challenge?
The Company

An immediate temporary opportunity has arisen for an experienced Scheduler with a Midlands based specialist Repairs and Maintenance contractor.

Following the acquisition of a number of social housing repairs and refurbishment contracts, they are now seeking for a Scheduler to join their office in Birmingham.
Duties and Responsibilities for a Scheduler:
·You will be able to work well under pressure
·General admin duties
·Liaising with contractors and engineers
·Schedule follow on works
·Raise purchase orders for materials and sub-contractors
·Booking trade works in liaising with the contract manager
·Dealing with client and customer queries

To be considered for this position as a Scheduler:
·Have experience within a similar type role, such as: repairs scheduling or social housing, planning projects, housing
·Must have previous scheduling experience (Required)
·A background within a housing or contractor setting would be advantageous
·Have experience in using Northgate in-house system, however training will be given
·The desire to consistently provide excellent customer service
·First class communication skills with the ability to communicate at all levels and build relationships
·An understanding of responsive repairs contracts and what constitutes an excellent service
·Excellent knowledge of Excel, Word and Emails

In Return as a Scheduler you will receive:
·Paying up to £13.00 per hour depending on experience
·40 hours per week - Monday to Friday
·Weekly on time payments every Friday
For more information on this vacancy please contact Jess at Niyaa People on 0121 790 0981

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A great opportunity has arisen for a Control Centre Operator in the Leicestershire area. Due to a recent increase in workload, a Control Centre Operator is now required to hit the ground running, and to assist a small team to improve the efficiency of this department.
Key duties of a Control Centre Operator-
·Respond to emergency calls which include making contact with emergency services, relatives and doctors to ensure that assistance is given
·Responding to out of hours call from tenants and arranging repairs with maintenance operatives
·General Admin and dealing with emails such as organising repairs
·Work on a flexible rota which involves hours such as 12am till 8pm and 4pm till Midnight
·Demonstrate excellent customer service at all time and be able to cope well in difficult/distressing situations
To be a successful Control Centre Operator-
·Experience within a call centre is desirable but not essential
·Be able to cope well in distressing situations this could include anything from, suicide calls to someone falling over and needing to stay on the phone until an ambulance arrives
·Be someone who has a positive outcome of every situation and can be resilient in stressful situations
·Have excellent communication skills
·Work out of hours and be able to offer support if understaffed
In this role no day is the same as you never know what calls you are going to receive. You could be dealing with Maintenance call and Lifeline calls. It can become very fast paced so needs someone who can work well under pressure.
To apply for the Control Centre Operator role or if you have any further enquiries for this role email Lauren Gilligan or call 0121 790 0980.

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