Corporate Support

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An established provider of affordable housing in Birmingham are seeking a Repairs Planner to make an immediate impact within the Repairs Team on a temporary basis.

As a Repairs Administrator, your key duties will be:
• Calling tenants, contractors and external parties to arrange appointments
• Handling customer complaints or queries via telephone, email or letter
• Using in house systems and Microsoft packages to log enquiries and calls
• Update records and H&S files, raising sub-contractors and material orders
• Provide administrative support to line managers where required

You will also have:
• Experience of scheduling and planning within either housing or construction, ideally on social housing contracts
• Excellent communication skills both written and verbally
• Demonstrate the passion to add value and consistently provide a high level of customer service.
• Have excellent knowledge of Microsoft Packages including Excel, Word and PowerPoint Presentation
• Experience of working with the in-house system, DRS when scheduling repairs.

- Have good Excel skills e.g. using spreadsheets and values

In Return, the Repairs Administrator will receive:
• The opportunity to work within housing and progress in the not for profit sector
• A specialist consultant dedicated to negotiate, represent and ensure the best possible contract on your behalf

The successful Repairs Administrator will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, send your up to date CV to carla @ niyaapeople. co .uk

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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A Local Authority are looking for a Citizen & Consumer Protection Officer to join them immediately on a temporary basis, initially for six months.

As a Citizen & Consumer Protection Officer, your key duties will be:

• Dealing with routine enquiries on the COVID-19 line
• Giving advice to businesses, schools, members of the public on the current Government guidance
• Reviewing business risk assessments

As a Citizen & Consumer Protection Officer, you will also have:

• Been registered with the Environmental Health Registration Board
• A detailed understanding of relevant health & safety and COVID 19 legislation and current Government COVID-19 guidance is essential.
• A driving licence is required due to the nature of the role, therefore a driving licence check, including proof of business insurance and MOT, will be required.

If you are interested in applying for this, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Samantha Scouller.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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A Local Authority are looking for a Health Protection Specialist to join them immediately on a temporary basis, initially for six months on a remote basis.

As a Health Protection Specialist, your key duties will be:

• To provide highly specialist health protection advice for the Covid response which will result in effective management of outbreaks and incidents, affecting the community widely.
• To work closely with the Consultant/Nurse Consultant in Public Health and have lead responsibility for health protection to deliver key Health Protection aspects of the Covid response.
• To produce written documents and reports to a high standard with an understanding of requirement regarding to safeguarding, data protection and information governance.
• To work on both reactive on call work and strategic work as required and directed by the Director of Public Health.
• Coordinating and providing accurate and timely expert advice on incidents and outbreak management in line with national and local policy and outbreak management plans. Therefore, the ability to interpret complex health protection information and data and convey it to audiences is essential.
• To provide oversight and participate in the rota to cover queries and outbreaks, incident management team meetings in the generic mail set up to manage the Covid response during the week, and weekends.
• To represent public health on incident management team meetings and internal directorate meetings as required providing Public Health and infection Prevention and control advice and guidance.

As a Health Protection Specialist, you will also have:
• A master's level education in Public Health / Infection Prevention / Risk Management related degree or substantial experience of working in an area of Health Protection Infection Prevention & Control.
• The status of a specialist subject matter expert in health protection and the management of outbreaks.
• An understanding of social and political environment, including national and local policy, strategies and guidance and an appreciation of the relationship between the DHSC, NHS England, Public Health England and individual provider and commissioning organisations.
• An understanding of health protection, infection prevention and the approaches and tools used to improve health and wellbeing in this specialist area and knowledge of record keeping requirements in major incidents.

If you are interested in applying for this, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Samantha Scouller.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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An established provider of affordable housing in Coventry are seeking a Repairs Planner to make an immediate impact within the Repairs Team on a temporary basis.

As a Repairs Administrator, your key duties will be:
• Calling tenants, contractors and external parties to arrange appointments
• Handling customer complaints or queries via telephone, email or letter
• Using in house systems and Microsoft packages to log enquiries and calls
• Update records and H&S files, raising sub-contractors and material orders
• Provide administrative support to line managers where required

You will also have:
• Experience of scheduling and planning within either housing or construction, ideally on social housing contracts
• Excellent communication skills both written and verbally
• Demonstrate the passion to add value and consistently provide a high level of customer service.
• Have excellent knowledge of Microsoft Packages including Excel, Word and PowerPoint Presentation
• Experience of working with the in-house system, DRS when scheduling repairs.

- Have good Excel skills e.g. using spreadsheets and values

In Return, the Repairs Administrator will receive:
• The opportunity to work within housing and progress in the not for profit sector
• A specialist consultant dedicated to negotiate, represent and ensure the best possible contract on your behalf

The successful Repairs Administrator will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, send your up to date CV to carla @ niyaapeople. co. uk

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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An opportunity has arisen for an experienced Repairs Administrator for a public sector body in the Leicestershire area. Due to an increase in workload a Repairs Administrator is now needed on a 6 month temporary contract.
Key duties of a Repairs Administrator-
·Ensure the day to day admin, scheduling and void processes are completed effectively
·Undertake administration tasks such as trackers & invoice processing
·Provide administrative support to both internal and external customers such as, Operatives, contractors and customer contact centre.
·Work with and support other departments such as Lettings, Estates and Tenancy services
·Prioritise jobs thought the day to ensure all dashboards are maintained e.g. emergencies are responded to, works orders are booked in
·Demonstrate excellent customer service at all times
What you need to be a successful Repairs Administrator-
·Ideally have experience of scheduling engineers diaries whilst liaising with customers in a Repairs & Maintenance workplace environment
·Be able to work to tight deadlines whilst producing accurate, quality information
·Experience providing an administrative service to both internal and external customers
What you will get in return-
·26 days annual leave entitlement on joining, plus bank holidays
·Opportunities to develop your career through training, including gaining professional qualifications, career coaching, mentoring etc.
·Health cash plan
·Perkbox (High street discounts)
·Health and Wellbeing initiatives

To apply for the Repairs Administrator role or if you have any further enquiries for this role please call Lauren Gilligan on 0121 790 0980.

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An opportunity has arisen for an experienced Repairs Administrator for a public sector body in the leicestershire area. Due to an increase in workload a Repairs Administrator is now needed on a permanent basis.
Key duties of a Repairs Administrator-
·Ensure the day to day admin, scheduling and void processes are completed effectively
·Undertake administration tasks such as trackers & invoice processing
·Provide administrative support to both internal and external customers such as, Operatives, contractors and customer contact centre.
·Work with and support other departments such as Lettings, Estates and Tenancy services
·Prioritise jobs thought the day to ensure all dashboards are maintained e.g. emergencies are responded to, works orders are booked in
·Demonstrate excellent customer service at all times
What you need to be a successful Repairs Administrator-
·Ideally have experience of scheduling engineers diaries whilst liaising with customers in a Repairs & Maintenance workplace environment
·Be able to work to tight deadlines whilst producing accurate, quality information
·Experience providing an administrative service to both internal and external customers
What you will get in return-
·26 days annual leave entitlement on joining, plus bank holidays
·Opportunities to develop your career through training, including gaining professional qualifications, career coaching, mentoring etc.
·Health cash plan
·Perkbox (High street discounts)
·Health and Wellbeing initiatives

To apply for the Repairs Administrator role or if you have any further enquiries for this role please call Lauren Gilligan on 0121 790 0980.

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An established provider of affordable housing is immediately seeking a Housing Needs Assistant to make an immediate impact within the Housing Officer team on a temporary basis.

As a Housing Needs Assistant, your key duties will be:
• Providing administrative support to line managers where required
• Handling customer complaints or queries via telephone, email or letter
• Monitoring waiting lists
• Booking viewing
• Registering housing application forms

As a Housing Needs Assistant, you will also have:
• Excellent communication skills both written and verbally and ideally experience of the system Orchard
• Demonstrate the passion to add value and consistently provide a high level of customer service
• A strong understanding of Excel

The successful Housing Needs Assistant will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Samantha Scouller.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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An established provider of affordable housing is immediately seeking an Assistant Neighbourhood Officer to join them on a temporary basis.

As an Assistant Neighbourhood Officer, your key duties will be:

• Effectively monitor and manage offers, complete tenancy sign ups, process terminations, void checks and undertake new tenancy visits.
• Carry out regular monitoring inspections at schemes including routine health and safety checks.
• Carry out quarterly monitoring visits to our agency managed schemes.
• Undertake property MOT visits according to target and gathering customer data to inform the customer profile database, highlighting support needs to the relevant Neighbourhood Officer.
• Participate in the improvement and development of supported housing and support services strategy, policy and procedures.
• Assist in the evaluation of new projects, service proposals and improvements or changes to existing projects and services.
• Liaise with stakeholders and assist Neighbourhood Officers to develop and sustain effective relationships ensuring delivery of customer excellence.
• Ensure prompt and efficient turnaround of tenancies to keep rent loss to a minimum.

As an Assistant Neighbourhood Officer, it is essential to have:

• Knowledge of current housing legislation including welfare benefits
• Full and current driving licence and use of own vehicle insured for business use.
• Enhanced disclosure and barring service (DBS) check.

The successful Assistant Neighbourhood Officer will be immediately available and understand the need to communicate clearly with residents with the ability to hit the ground running and make an immediate impact.

If you are interested in applying for this, please get in touch for a confidential chat 0121 790 0980 or send your up to date CV to Samantha Scouller.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

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