Repairs Administrator
Chesterfield 17 - 18 per hour Contract
Job Reference: PR/100365
We are working on behalf of a local authority housing organisation to recruit a temporary Repairs Administrator to support their Housing Disrepair Team. This is an excellent opportunity to gain experience in a busy, customer-focused environment, with the potential to transition into a longer-term or permanent role once the organisation’s restructure is complete.
The role:
The Repairs Administrator will play a key role in supporting the team to deliver an efficient disrepair service. This is a fully office-based position, working on-site in Chesterfield, with responsibility for handling high volumes of tenant communications and ensuring accurate administrative processes are maintained.
Key responsibilities of a Repairs Administrator:
- Manage shared inboxes and respond to tenant emails relating to disrepair cases
- Update and maintain trackers/spreadsheets with accurate case and job information
- Answer incoming calls and make outbound calls to tenants regarding repair jobs
- Liaise with tenants to gather updates and information on reported issues
- Book appointments for tenants as required
- Provide general administrative support to the disrepair team
What we'd love to see from you:
- Strong administrative experience in a busy, customer-facing environment
- Confident communicating with tenants by phone and email
- Competent in using spreadsheets and managing inboxes
- Highly organised with strong attention to detail
- Able to work full-time in the Chesterfield office
- Experience within social housing or local authorities is beneficial but not essential
If this Repairs Administrator role is of interest please apply or contact katie.cox@niyaapeople.co.uk
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