Scheduler

We're currently recruiting for a Scheduler to join a well-established housing contractor, delivering responsive repairs and maintenance services across the Leicester area. This is a key role focused on coordinating engineers, managing tenant appointments, and ensuring the smooth delivery of works across occupied and void properties.

This position is offering a 3-month contract, with working hours of full-time, Monday to Friday, office-based in Leicester.

The Scheduler will receive:

• On the job training
• Supportive team
• Long-term contract potential within a well-established housing organisation

Key responsibilities for the Scheduler:

• Schedule and coordinate repair and maintenance appointments for tenants and operatives
• Act as the first point of contact for residents, providing clear and timely communication regarding appointments and updates
• Manage daily and weekly schedules to ensure efficient use of resources and operatives' time
• Update and maintain internal systems to track progress and ensure accurate reporting
• Liaise with contractors, supervisors, and the wider repairs team to meet operational deadlines
• Ensure excellent customer service standards are upheld throughout all interactions

Requirements for the Scheduler position:

• Previous experience in a scheduling, planning, or coordination role within social housing or property maintenance
• Excellent organisational skills and the ability to prioritise workloads under pressure
• Strong communication and customer service abilities
• Proficiency with Microsoft Office and scheduling software
• Experience liaising with tenants and operatives in a fast-paced environment
• Ability to remain calm, professional, and proactive when handling multiple demands

To apply or find out more, please contact Ryan Stewart on 07488 866 709 or email ryan.stewart@niyaapeople.co.uk