Housing Officer Location: Rhondda Cynon Taf Contract Type: Temporary Hourly Rate: £21£23 per hour via umbrella Start Date: Immediate
We're currently looking for an experienced Housing Officer to join a proactive and supportive housing team based in Cynon and Taff. This is a fantastic opportunity for a Housing Officer with a strong background in rent recovery and tenancy management who is ready to hit the ground running in a fast-paced role.
Key Responsibilities:
Manage a patch of general needs properties and act as the main point of contact for tenants
Focus on rent recovery and arrears management, supporting tenants to sustain their tenancies
Conduct tenancy sign-ups, viewings, property inspections, and well-being visits
Handle a range of tenancy matters including ASB, safeguarding, and tenancy breaches
Maintain accurate and up-to-date records using QL housing management systems
Collaborate with internal teams and external support agencies to ensure positive outcomes for tenants
About You:
Proven, direct experience working as a Housing Officer, ideally within general needs housing
Strong understanding of rent recovery, tenancy law, and tenancy sustainment strategies
Confident using QL or similar housing management systems
Excellent communication skills and the ability to manage challenging conversations and caseloads
A reliable and motivated Housing Officer who is able to start immediately and work independently
If you're a passionate and experienced Housing Officer looking for your next opportunity, contact Tiyana on 0121 790 0980 or email Tiyana@niyaapeople.co.uk to apply.