Part Time Housing Officer
Bournemouth 19.5K - 23.1K per year Permanent
Job Reference: J29918
We're looking for an experienced and confident Part Time Housing Officer to join a Housing Association in the South West on a permanent basis, who can deliver a high quality, professional service to help shape sustainable communities.
Job Title: Part Time Housing Officer
Location: Bournemouth
Contract: Permanent
Working Hours: Part time (22.5 hours - 3 days a week Hybrid)
Salary: £19,459 - £23,108
Key Responsibilities of a Housing Officer:
- Deliver high-quality tenancy and neighbourhood services, with a specific focus on managing medium to high-level anti-social behaviour cases effectively and sensitively.
- Champion customer experience, ensuring service delivery is responsive, proactive, and shaped by customer voice and insight.
- Work collaboratively with internal teams and external partners to improve housing outcomes and maintain safe, vibrant communities.
- Support data quality and compliance, ensuring customer systems are up to date and aligned with regulatory and safeguarding standards.
What we're looking for:
- Strong experience in tenancy and neighbourhood management, with proven success in resolving ASB and complex customer issues.
- A confident and empathetic communicator who builds trust and can influence effectively at all levels.
- Demonstrates operational thinking and a commitment to inclusive, customer-first services in a dynamic environment.
- Proficient in digital systems with a strong understanding of data protection and compliance responsibilities.
If you're interested in this Part Time Housing Officer role then please apply or alternatively contact katie.cox@niyaapeople.co.uk
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