Senior Repairs Planner

High Wycombe 38K - 40K per year Permanent

Job Reference: J29117

I am currently looking for a Senior Repairs Planner in the High Wycombe area to work for a well-established social housing contractor, on a permanent contract.

Ideally, I'm looking for a Senior Repairs Planner who has:

Proven experience in a senior scheduling, workforce planning, or coordination role within reactive maintenance or facilities management
In-depth knowledge of scheduling tools and experience working with mobile field teams
Understanding of KPIs and service performance
Experience managing or mentoring teams in an operational setting
Familiarity in multi-trade environments desirable

The duties of the Senior Repairs Planner are:

Managing the team of planners, providing day to day direction and coaching
Training new staff and providing performance feedback
Analyse operative home locations against job allocations to optimise travel time, reduce costs, and increase productivity
Identify and report recurring issues such as incomplete works, missed appointments, or delays in job progression
Monitor field team attendance, reporting late starts, early finishes, or no-shows to the Response Supervisor for follow-up
Proactively identify works that may fall outside the scope of contract and flag to relevant managers for assessment and commercial review
Liaising with subcontractors, clients and suppliers to schedule appointments

In return, the Senior Repairs Planner will get: