Benefits Advisor

Bristol 30K - 35K per year Permanent

Job Reference: J29069

We are looking for a Benefits Advisor to join one of the largest Housing Associations in Bristol on a permanent basis. This role is offering a great package and hybrid working.

Job Title: Benefits Advisor
Salary: £30,000 - £35,000 depending on experience
Location: Bristol

As a Benefits Advisor you will be:

Maximising income and benefit welfare
Providing comprehensive money tips and advice and welfare benefit advice to customers, including customers who may be vulnerable due to mental illness, learning difficulties, their age, etc
Liaising, referring, and working in partnership where necessary to appropriate agencies and partners, both internal and external. Including but not limited to Housing Benefit, Department of Work and Pensions, Homelessness, Social Services and Floating Support

Experience required as a Benefits Advisor:

Maintain an up-to-date knowledge of welfare benefit entitlements and be able to give accurate advice and assistance, including overpayment queries and appeals
An up to date working knowledge of the benefits system
Experience of supporting customers to complete statements and applications
Experience of supporting vulnerable customers with kindness and empathy

Benefits Advisor benefits: