Housing Advisor Officer

Birmingham 35K - 35K per year Permanent

Job Reference: J28328

We are looking for a Housing Advisor Officer to join the team of a well-established housing organisation within the West Midlands.

Housing Advisor Officer
Permanent Role
Mon-Fri/ 35 hours
Based in Officer
Pay of £30,000 - £35,000

As a Housing Advisor Officer, you will be:

Assisting Tenant with any queries or reports they may have
Managing a complex case-load of Inbound calls and emails Ensuring tenants receive good customer service
Ensuring communication is thorough and a good level of service
Work towards daily goals and targets
Dealing with reports that will include ASB, Safeguarding and management

As a Housing Advisor Officer, you will have:

Experience in either ASB, Safeguarding or Housing management
Previously managed your own case-load of ASB
Experience within Safeguarding
Investigated ASB and Safeguarding related issues
Worked with vulnerable customers
Able to provide good levels of Customer Service
Work in a fast paced environment
Requires a basic DBS and Social Media check

The benefits of Housing Advisor Officer are:
Experience in a reputable company
25 days annual leave + Bank holidays and more

Only looking for applications from someone with previous experience within the Anti-Social-Behaviour or Safeguarding sector or Housing Officer Candidates.

If this role is of interest, please apply directly to this advert. For more information, you can call Laura on 0121 790 0980

Apply now