Repairs Planner
Stockport 18 - 19 per hour Contract
Job Reference: CR/101496
We are currently recruiting for a Repairs Planner to join a Stockport-based housing team on a temporary-to-permanent basis.
This is an excellent opportunity for an organised and proactive individual looking to build a long-term career within a housing repairs environment. The successful candidate will play a key role in coordinating housing repairs from initial notification through to completion, with the opportunity to move into a permanent position following a successful temporary period.
You will manage incoming repair requests, arrange inspections and works, monitor progress and ensure outstanding actions are followed up within required timescales.
This is a busy, process-driven role suited to someone who is highly organised, proactive and confident managing multiple repairs, cases and deadlines.
Key Responsibilities of a Repairs Planner:
If this Repairs Planner role is of interest, please apply or contact katie.cox@niyaappeople.co.uk
This is an excellent opportunity for an organised and proactive individual looking to build a long-term career within a housing repairs environment. The successful candidate will play a key role in coordinating housing repairs from initial notification through to completion, with the opportunity to move into a permanent position following a successful temporary period.
You will manage incoming repair requests, arrange inspections and works, monitor progress and ensure outstanding actions are followed up within required timescales.
This is a busy, process-driven role suited to someone who is highly organised, proactive and confident managing multiple repairs, cases and deadlines.
Key Responsibilities of a Repairs Planner:
- Manage the repairs inbox and coordinate incoming repair requests.
- Raise repair jobs and schedule inspections and appointments.
- Coordinate with inspectors, contractors, residents and internal housing teams.
- Monitor repairs from initial report through to completion.
- Support the team in ensuring cases are managed in line with Awaab’s Law requirements and statutory timescales.
- Track outstanding jobs and proactively chase overdue inspections, works and actions.
- Maintain accurate records and update systems to ensure cases are progressed and closed correctly.
- Identify delays or issues within the repairs process and escalate where appropriate.
- Ensure repairs are managed in line with relevant processes, service standards and statutory timescales.
- Provide general administrative and coordination support to the housing repairs team.
- Highly organised with excellent attention to detail.
- Confident managing a busy workload and multiple deadlines.
- Proactive in monitoring cases and following up outstanding actions.
- Comfortable using databases, email inboxes and administrative systems.
- A clear and confident communicator.
- Reliable and able to work consistently from the office.
- Experienced in administration, repairs coordination, housing or a similar process-driven environment.
- Ideally experienced within a local authority or social housing environment, although this is not essential.
- Willing to learn about damp and mould, Awaab’s Law and housing repairs processes.
- Temporary to permanent opportunity
- Initial temporary period with a permanent position after 12 weeks
- Location: Stockport
- Hybrid working
If this Repairs Planner role is of interest, please apply or contact katie.cox@niyaappeople.co.uk
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