Lettings Officer
Exeter 22 - 24 per hour Contract
Job Reference: CR/101020
A well-established social housing provider based in the South West is looking for an experienced Interim Lettings Officer to join their team on a short-term basis. The organisation manages a diverse portfolio of homes across a central city and surrounding towns and villages within commuting distance.
With a strong focus on delivering customer-focused housing services, the organisation operates within a structured and collaborative environment, offering a central office base with flexible working arrangements where operationally possible.
Responsibilities of this Letting Officer Role:
If this Lettings Officer role sounds like your next step, apply now or contact Olivia at olivia.taylor@niyaapeople.co.uk
With a strong focus on delivering customer-focused housing services, the organisation operates within a structured and collaborative environment, offering a central office base with flexible working arrangements where operationally possible.
Responsibilities of this Letting Officer Role:
- Advertise available homes via Devon Home Choice and manage all associated administration
- Complete shortlisting activities in line with lettings policies and local allocation requirements
- Arrange and conduct property viewings across the organisation’s housing stock
- Complete tenancy sign-ups, ensuring all documentation and compliance requirements are accurately managed
- Liaise with internal teams to coordinate appointments, workloads, and shared resources including pool vehicles
- Provide reliable short-term support to maintain service continuity during the permanent recruitment process
- Deliver a professional and customer-focused lettings service throughout the customer journey
- Interim contract length: approximately 4–6 weeks
- Working hours: 35 hours per week, Monday to Friday, 9:00am–5:00pm
- Hybrid working pattern: minimum 3 days office-based with up to 2 days from home
- Regular travel required for property viewings and tenancy sign-ups
- Mileage paid when using your own vehicle
- Pool car available for business use (shared resource)
- £22-£24 per hour
- Potential opportunity to apply for the permanent position
- Previous experience working as a Lettings Officer within social housing, housing association, or registered provider environments
- Proven experience using Devon Home Choice (essential; no time available for training)
- Strong understanding of lettings processes, allocations, and tenancy sign-up procedures
- A full driving licence and willingness to travel regularly for property appointments
- The ability to start quickly and provide effective support from day one
- Excellent organisational skills with the ability to manage administration alongside customer-facing responsibilities
- A professional, reliable, and approachable manner with the ability to integrate quickly into an established team
If this Lettings Officer role sounds like your next step, apply now or contact Olivia at olivia.taylor@niyaapeople.co.uk
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