Housing Officer

We are currently working in partnership with a well-established social housing provider to recruit an experienced Housing Officer for an exciting opportunity within a busy neighbourhood team in Manchester.

This is an initial temporary position with a clear pathway to a permanent role, offering the chance to make an immediate impact while securing long-term career progression.

You will take ownership of a general needs housing patch, managing the full spectrum of tenancy and estate management responsibilities. This is a hands-on role suited to someone who thrives in a fast-paced environment and can quickly build confidence with residents and stakeholders.

Key responsibilities of a Housing Officer:

• Manage a general needs housing patch with full accountability
• Deliver end-to-end tenancy management, including rent, ASB, and estate issues
• Lead on rent collection and arrears recovery, driving performance improvements
• Carry out home visits and build strong tenant relationships
• Conduct estate inspections and ensure high neighbourhood standards
• Enforce tenancy agreements, addressing breaches professionally and consistently
• Support team delivery through collaborative working and shared priorities

What we’d love to see from you:

• Experienced Housing Officer or Tenancy Management professional
• Strong background in rent collection and arrears management
• Confident managing a full housing patch independently
• Comfortable carrying out home visits and estate inspections
• Resilient, professional, and confident handling challenging situations
• A proactive team player with a strong sense of accountability

Benefits of this Housing Officer role:

• Opportunity to secure a permanent position within a respected housing organisation
• Flexible hybrid working supporting work-life balance
• Competitive hourly rate and annual salary
• Be part of a supportive, close-knit team environment
• Gain exposure to a diverse and engaging housing patch
• A role offering autonomy, responsibility, and variety
• Excellent opportunity to enhance your experience and career progression within social housing

If this Housing Officer position is for you, please apply or contact katie.cox@niyaapeople.co.uk