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Tenant Liaison Officer
A long standing contractor specialising in repairs and maintenance covering both the private and public sector are looking for a dedicated Tenant Liaison Officer to join their team on an initial three month basis.
As the Tenant Liaison Officer you will be responsible for:
Carrying out home visits/tenant meetings with local residents dealing with kitchen and bathrooms refurbishments
Working on high rise block projects efficiently and responding to queries consistently
Updating and keeping tenants informed on progression of work
Supporting tenants until completion of works whilst responding to complaints and resolving resident queries
Liaising and maintaining good working relationships with maintenance contractors and tenants whilst keeping both parties informed
To be successful within the role as Tenant Liaison Officer you will:
To have worked within a similar role such as: Resident Liaison Officer, Housing Officer, Customer Liaison Officer, Project Liaison Officer or Client Liaison Officer
Have great customer service skills, think on your feet and use your initiative when facing issues
Have a valid Driving Licence
To be proficient using Microsoft packages such as Word, Excel and PowerPoint
An Asbestos Awareness Certificate is essential and a CSCS card is desirable
Niyaa People represent Construction professionals seeking freelance or permanent employment across the Country from our Birmingham office.
For more information regarding this role, please contact Kam at Niyaa People on 0121 790 0980.