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Tenant Liaison Officer


Ref: #J12444
A long standing contractor specialising in repairs and maintenance covering both the private and public sector are looking for a dedicated Tenant Liaison Officer to join their team on an initial three month basis.

As the Tenant Liaison Officer you will be responsible for:
• Carrying out home visits/tenant meetings with local residents dealing with kitchen and bathrooms refurbishments
• Working on high rise block projects efficiently and responding to queries consistently
• Updating and keeping tenants informed on progression of work
• Supporting tenants until completion of works whilst responding to complaints and resolving resident queries
• Liaising and maintaining good working relationships with maintenance contractors and tenants whilst keeping both parties informed

To be successful within the role as Tenant Liaison Officer you will:
• To have worked within a similar role such as: Resident Liaison Officer, Housing Officer, Customer Liaison Officer, Project Liaison Officer or Client Liaison Officer
• Have great customer service skills, think on your feet and use your initiative when facing issues
• Have a valid Driving Licence
• To be proficient using Microsoft packages such as Word, Excel and PowerPoint
• An Asbestos Awareness Certificate is essential and a CSCS card is desirable

Niyaa People represent Construction professionals seeking freelance or permanent employment across the Country from our Birmingham office.
For more information regarding this role, please contact Kam at Niyaa People on 0121 790 0980.

“Niyaa People have been a pleasure to work with, in particular Kamran. He fully took on board our requirements and ensured that we found the right candidate for our position. I highly recommend Niyaa People and will definitely contact them for any future recruitment needs.”
Beaumont Structural Consultants
Director
Beaumont Structural Consultants