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Income Officer


Ref: #J11982
Are you passionate about working with residents to reduce their levels of arrears and maximise Income for affordable housing providers?

Do you want to work within a small team that pride themselves on providing high levels of customer service?

If the answer is yes, then please pop over your CV for our permanent Income Officer vacancy in Cannock.

Our client is currently seeking an experienced Income Officer to liaise with residents that have fallen into rent arrears and manage a patch containing up to 1,000 properties.

Below is a brief overview of the main duties and responsibilities of the role:

• Manage caseloads of rent accounts that have fallen into arrears
• Work alongside residents to reduce the levels of rent arrears
• Manage rent accounts to maximise the income for the organisation
• Complete income and expenditure documents to create affordable repayment plans
• Prepare and present rent arrears cases at court level
• Refer residents to the money advice team where necessary

You will also have:

• Experience providing excellent customer service, ideally within a local authority or social housing setting
• Strong communication skills both written and verbally
• The ability to hit the ground running and make an immediate impact on a on-going contract

The successful Income Management Officer will be immediately available and will demonstrate a strong knowledge and understand of PCOL.

Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.

For a more comprehensive list of our temporary and permanent vacancies, please also visit us at www.niyaapeople.co.uk or contact us on 0121 773 0966.

“Niyaa People have been a pleasure to work with, in particular Kamran. He fully took on board our requirements and ensured that we found the right candidate for our position. I highly recommend Niyaa People and will definitely contact them for any future recruitment needs.”
Beaumont Structural Consultants
Director
Beaumont Structural Consultants