A housing association in the West Midlands is looking for a Neighbourhood Officer to join their growing team. This role is great for anyone looking to join an organisation with a customer focussed approach, with strong values and training support provided to staff, as well as opportunities within the organisation to develop your career.
Be responsible for delivering neighbourhood services to customers within a specific geographical area (patch') including
Case management of cases of anti-social behaviour
Carrying out regular estate inspections to ensure neighbourhoods are places where people are proud to live
Managing changes to tenancies and dealing with tenancy management issues
Deliver excellent services to customers and work to achieve performance targets and high levels of customer
Deliver and demonstrate the vision and values of the organisation.
Main duties and responsibilities include:
Dealing with all levels of ASB
Dealing with domestic abuse and hate crime
Dealing with tenancy management cases
Dealing with mutual exchanges
Site and block inspections
Starter tenancy visits
If this role is of interest click apply or give Morgan a call on 0121 790 0980.